LIS ABC CLIENT PORTAL
LIS ABC client portal is a powerful module that is beneficial for any clinical lab, integrating a number of features that can help in improving the work flow, increasing the efficiency of communication, and providing a better experience to the patients and the doctors.
SECURE, MODERN CLIENT PORTAL
What is a client portal? For physicians, the LIS ABC client portal enhances the efficiency of the workflow system by eliminating the time and energy consumed in the traditional methods such as faxing or paper reporting. Physicians are able to view results at any given time, set up an alert system for the abnormal results and exchange information with other doctors which makes them deliver their services faster and with better results to the patients. For the laboratories themselves the portal also offers increased operational efficiencies – activities such as booking of appointments, result transmission and handling of enquiries are automated thus reducing the time that would have been spent by the staff in the process of performing other tasks that may be more strategic. Also, the portal acts as a competitive strategy as it shows the organization’s willingness to incorporate new technologies and provide better services to the patients and practitioners. Apart from these operational benefits, a proper client portal is designed to meet or even exceed standard compliance measures regarding data security, including the HIPAA or the GDPR, to gain the trust of the users and protect their sensitive data. Also, the analytical tools that are incorporated in the portal offer knowledge on system usage and performance thus enabling labs to improve on their services to suit the clients’ needs. In the today’s world where technology has become an important aspect of healthcare, a client portal is not just an added advantage, it is a necessity in providing the best laboratory service.
Enhanced Client Satisfaction with your Clinical LIS
Patients and doctors are the lifeblood of any good lab and having happy ones is a must. LIS ABC as a Client Portal for your clinical laboratory gives a clear message to the patients and doctors that the lab is willing to go an extra mile to make their lives easier. When people feel valued and taken care of they are more likely to continue using the services of the lab and even refer others to the lab.
Operational Efficiency with your Cloud LIS
There are a number of activities that are common in a given clinical laboratory including making and taking phone calls, booking of appointments and even searching for results. Most of these tasks are handled by the client portal which means that the staff can concentrate on what is relevant and that is to provide the right results at the earliest.
Competitive Advantage over legacy LIS
It is a fact that people want technology to solve problems in the modern world. Having such a nice and effective client portal gives a boost to a lab’s reputation over other similar clinical laboratories. It also makes the clients and physicians feel that the lab is with the trend and gives them one more reason to use the services of the lab.
Data Security and Compliance
As for healthcare, it is crucial to mention that the patient’s data is not only precious but also required by the law. A good client portal provides high level of security for the data and also adheres to the legal requirements such as the HIPAA . Such peace of mind is essential in building trust with the clients and in ensuring that the lab does not encounter unnecessary problems.
Analytics and Reporting within the LIS
A client portal can also be useful for the lab itself because it can provide some useful information to the clients and physicians. It can log information regarding the delivery of results or which of the services are most often used by the clients. This data is especially useful for the lab as it helps in the constant enhancement and ensuring that the lab is always a step ahead.
Secure Communication within your Clinical LIS
Any queries regarding the results? Instead of being passed from one person to another to ask for your results, you can just send a message to your providers from your Clinical LIS. It is safe, and there is no one else can see what you are writing besides the physician. In case you want to know more or want to know what you are supposed to do next, the client portal will help you.